Terms of service

 

Overview

By accessing our website and/or purchasing from Happy Tails by Masha, you agree to
these Terms of Service.

Orders and payments

• You agree to provide current, complete, and accurate purchase and account
information.
• Prices and product availability may change at any time.
• Payments are processed securely by our payment providers.

Shipping and delivery

• Processing time is typically 1–2 business days, depending on the product.
• Delivery times are estimates and may vary due to carrier delays, customs, holidays,
or peak seasons.

Returns and refunds

Our Refund & Return Policy explains eligibility, timeframes, and how to request a return
or refund.

Product information

We do our best to display product details accurately. Colors and appearance may vary
by device/screen.

Prohibited uses

You may not use our site for unlawful purposes or to violate any laws in your
jurisdiction.

Limitation of liability

To the maximum extent permitted by law, Happy Tails by Masha is not liable for
indirect or consequential damages arising from the use of our website or products.

Changes to these terms

We may update these Terms from time to time. The latest version will always be posted
on this page.

Contact

Questions about these Terms? Contact us via our Contact page.

Contact / Support

If you need help with an order, shipping, returns, or anything else, contact us and we’ll
get back to you as soon as possible.
• Include your order number in your message for faster support.